PC Magazine: Security Troubleshooting Techniques

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Your computer is acting up, but your security software says everything's fine? Here are a few simple techniques to help isolate and possibly solve the problem.

By Neil J. Rubenking
March 13, 2012

The humor site GraphJam.com offers a chart showing the likelihood a computer issue will be solved by "Reconfiguring something, reimaging, antivirus-software…" or by "Turning it off and on again." Naturally the first bar is tiny, the second huge.

Joking aside, when your computer is acting weird and you can't find any reason for it, turning it off and on again really is the first thing you should try. Here are a few other techniques for tracking down problems that may or may not represent malware activity.

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